WordPress Malware Cleanup — Clean or Free

Start fast: ~3‑hour emergency or ~24‑hour standard — hardening included and a 14‑day same‑vector warranty.

Secure Stripe checkout • Refund if not cleaned

After payment, complete the Intake Form so we can start.

We start as soon as possible when one of our WordPress Experts is available. Sample Evidence Report (PDF)

Who we are

About Pragmio

Founded in 2012 with offices in the US and Poland, Pragmio delivers dependable technology services for organizations worldwide. By client request and high demand, we launched this specialized WordPress Malware Cleanup service to provide fast, accountable incident response with a clear report and warranty.

  • Security specialistsCybersecurity and WordPress forensics expertise.
  • Evidence‑drivenDiffs, logs, and DB queries in every report.
  • Best‑practice hardeningCloudflare/WAF, server config, monitoring.
  • Clear communicationNo upsell pressure — just steps that work.

Want to learn more? Find out more about the company on our global site.

Proof

Stripe Cloudflare WordPress PHP 8+ MySQL/MariaDB Nginx/Apache WP‑CLI Plugins

Our Guarantee

Clean bill of health or refund

Clean bill of health or refund. If we cannot deliver a clean site, you get your money back.

14‑day same‑vector re‑clean. If reinfected via the same initial vector within 14 days, we re‑clean at no charge.

Brief exclusions
  • New unrelated compromises after delivery
  • Out‑of‑scope custom development or plugin rewrites
  • Host‑level compromises outside WordPress scope

The 4‑step process

From lockdown to warranty

  1. Lockdown

    Containment, access audit, traffic controls. Prevent further damage.

  2. Clean

    Code and database cleaning, signature and behavior scans.

  3. Patch & Hardening

    Updates, config hardening, WAF, monitoring hooks.

  4. Evidence & Warranty

    Evidence pack (diffs, logs, timestamps) and 14‑day same‑vector warranty.

Simple pricing

Pay now, start fast

VAT invoice available • Prices include VAT where applicable

Standard Cleanup

€450

  • Start within 24–48 hours
  • Includes hardening
  • 14‑day same‑vector warranty
Pay — ~24h

Refund if not cleaned

Emergency Cleanup

€650

  • Start within ~3 hours
  • Includes hardening
  • 14‑day same‑vector warranty
Pay — ~3h

Refund if not cleaned

Maintenance

€99/mo

  • Updates & uptime checks
  • Security monitoring
  • Priority incident response
Subscribe
After payment, complete the Intake Form to confirm access and scheduling.

FAQs

Common questions

Do you require upfront payment?

Yes. This allows us to prioritize and start immediately. If we cannot deliver a clean site, we refund you. For your safety, checkout is handled by Stripe (SCA/3D Secure).

What access do you need?

Domain, hosting panel (cPanel/Plesk), SFTP/SSH, and temporary WP admin. After payment, make sure you submit the Intake Form.

No backups?

We’ll create one before changes.

Shared hosting outbreaks?

Warranty requires isolation/migration.

Blacklist timing (Google/host)?

Delisting depends on the platform. We submit reviews after cleanup and provide evidence. Most clear in 24–72h.

Nulled plugins/themes?

Not covered; we’ll suggest safe replacements.